Refund policy
Returns
Can I exchange an item for a different size/color?
At this time, we don't offer exchanges. If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed in our store, in the product description section. Though rare, it's possible that an item you ordered was mislabelled. If that’s the case, please let us know at handlersandhumans@gmail.com within a week after receiving your order. Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
What’s your return/refund policy?
Refunds and returns are only offered to customers that receive the wrong items or damaged items, and alert us within 14 days of delivery. If any of these apply, please contact us at handlersandhumans@gmail.com with photos of the wrong/damaged items.
Reasons for returns/refunds/replacement:
- Item(s) arrived misprinted/defective
- Item(s) arrived not as described
- Item(s) arrived too small/large (sizing exchanges only apply to US based customers)
- Print has worn off of garment within 30 days
Replacement
Very rarely, an item's print was not properly treated with fixation agent and the print wears off. If the print wears off within 30 days of delivery Handlers & Humans will replace or refund the item.
- If the order is within the 30 day window since being delivered, please email handlersandhumans@gmail.com with your order number and pictures of the garment/print
- If you are no longer within the 30 day window we unfortunately will not be able to offer a refund or replacement